PRIVACY POLICY

At The New Parlour, we are committed to protecting your privacy. We collect and process your personal data to provide our services and products, including sending automated communications such as appointment reminders, customer relationship follow-ups, pre-and post-sales service, newsletters, and marketing campaigns. These communications are designed to enhance your experience with us.

The personal data we collect may include:

  • Name

  • Surname

  • Phone number

  • Email address

  • Date of birth

  • Order history

  • Shipping address

  • User account details (login, password)

  • IP address

  • Information about your health status

We will retain your personal data for as long as necessary to fulfill the purposes for which we collected it.

HOW WE COLLECT YOUR DATA

We collect your personal data in the following ways:

  • When you book a treatment on our website or visit our salon for a treatment

  • When you make a purchase with The New Parlour

  • When you respond to customer feedback surveys or engage with our marketing campaigns

  • Automatically through cookies and other tracking technologies on our website

THIRD PARTIES

We may share your personal data with third-party service providers who assist us in providing services such as e-commerce, payment handling, booking services, shipping, marketing, and data analytics. Our third-party vendors, service providers, and partners include but are not limited to:

  • Shopify (e-commerce platform)

  • Shopify Payments (payment processing)

  • Timely (booking services)

  • MailChimp (email marketing)

  • PostNL (shipping services)

  • Google Analytics (website analytics)

  • Squarespace (website hosting)

  • One.com (website hosting)

  • Zettle by PayPal UK Ltd (payment processing)

These third parties are only allowed to use your personal data as necessary to provide their services to us and are obligated to protect your data in accordance with applicable privacy laws.

COOKIES

We use cookies and similar tracking technologies on our website to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize you when you return to our site.

The information we automatically collect may include:

  • Your IP address

  • Device type

  • Unique device identification number (e.g., IMEI number)

  • Browser type

  • Geographic location

  • Other technical information

This information is used for internal analytics purposes and to improve the quality and relevance of our website for visitors. You can manage or disable cookies through your browser settings if you prefer not to share this information.

YOUR RIGHTS

In accordance with privacy laws, including the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.

  • Right to Rectification: You can request that we update or correct any incorrect or incomplete data.

  • Right to Erasure: You can request the deletion of your personal data, provided we are not required to retain it for legal or business reasons.

  • Right to Restrict Processing: You can request that we limit how we process your personal data.

  • Right to Object: You can object to the processing of your personal data for marketing purposes.

  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format for transferring to another service provider.

To exercise any of these rights, please contact us at info@thenewparlour.com.

DATA SECURITY

We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we will update the "Last Updated" date at the bottom. Please check this page periodically for any changes. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of those changes.

CONTACT

If you have any questions or concerns about this Privacy Policy or how we process your personal data, please don't hesitate to contact us at info@thenewparlour.com.

LAST UPDATED: March 1, 2025